Your Data, Your Rights
7877 Privacy Policy
At 7877, we take your privacy seriously. This Privacy Policy explains what personal information we collect when you use the 7877 platform at 7877.bio, how we use it, who we share it with, and what rights you have over your own data. It applies to all players registered in the Philippines and covers your use of our casino, sports betting, and lottery services. Please read it alongside our Terms and Conditions to get the full picture of how we operate.
- We only collect what we need
- Your data is never sold to third parties
- All transactions use secure encryption
- You can request access or deletion
- Contact us at [email protected]
What We Collect and Why
1. Account & Registration Data
When you create an account on 7877, we collect the personal details you provide during registration — including your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify that you meet the minimum age requirement of 21 years and that you are a resident of the Philippines. We use your registration data to manage your account, process transactions, and communicate important platform updates to you directly. Your date of birth is also retained for ongoing age verification and responsible gaming checks throughout the life of your account. We do not collect more information than is necessary to operate your account securely and in compliance with applicable regulations.
2. Financial & Transaction Data
To process your deposits and withdrawals in Philippine pesos, we collect payment-related information such as your chosen payment method, transaction reference numbers, and the amounts involved in each transaction. We do not store your full payment card numbers or mobile wallet credentials directly — these are handled by our secure payment processing partners using encrypted channels. Transaction records are retained for the period required by financial regulations applicable in the Philippines, and are used solely for processing payments, resolving disputes, and fulfilling legal obligations. We may also monitor transaction patterns to detect and prevent money laundering, fraud, and other prohibited financial activity. If any irregularity is detected, your account may be temporarily suspended pending investigation, and relevant data may be shared with authorities as required by law.
3. Platform Usage & Gameplay Data
We collect information about how you use the 7877 platform, including which games you play, your wagering activity, the frequency and duration of your sessions, and the device and browser you use to access the site. This data helps us improve the platform experience, personalise content, and identify any patterns that may indicate problem gambling behaviours so we can intervene appropriately. Usage data is also analysed in aggregate form to understand how Filipino players interact with our casino, betting, and lottery products. We may use this data to optimise platform performance and fix technical issues that affect your experience. Individual gameplay data is never sold or shared with third parties for marketing purposes.
4. Technical & Device Data
When you access 7877.bio from your phone or browser, we automatically collect certain technical information including your IP address, device type, operating system, browser version, and session timestamps. This information is used to maintain platform security, prevent unauthorised access, and ensure that the platform displays correctly on your device. IP addresses may also be used to verify that you are accessing the platform from within the Philippines, in compliance with our geographic service restrictions. We use cookies and similar technologies to keep you logged in across sessions, remember your preferences, and analyse overall site performance. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.
Your Rights and How to Use Them
As a player on the 7877 platform, you have clear rights over your personal data. We are committed to honouring these rights promptly and transparently. Below is a summary of what you can request and how we handle each type of request.
Right to Access
You can request a copy of all personal data we hold about you at any time. We will provide this within a reasonable timeframe, typically within 30 days of your verified request. To submit an access request, contact us at [email protected] with your registered username and a description of the data you wish to access. We may ask you to verify your identity before releasing any information. This right applies to account data, transaction records, and gameplay history held on our systems.
Right to Correction
If any personal information we hold about you is inaccurate or out of date, you have the right to request that it be corrected. You can update basic account details such as your email address and contact number directly within your account settings. For corrections to identity documents or date of birth records, please contact our support team so that the update can be verified and applied securely. Keeping your information accurate is important for the security of your account and the smooth processing of your transactions. We will process all correction requests as quickly as possible.
Right to Deletion
You may request the deletion of your personal data when it is no longer needed for the purpose it was collected, or when you withdraw consent for its use. Please note that certain data — such as transaction records — must be retained for legal and regulatory compliance purposes even after your account is closed, and cannot be deleted on request. We will always inform you of which data can be removed immediately and which must be retained, along with the reason and expected retention period. Deletion requests can be submitted by contacting [email protected].
Right to Withdraw Consent
Where we process your data based on your consent — such as for optional marketing communications — you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing that took place before you withdrew it. To opt out of marketing messages, you can use the unsubscribe link in any communication we send, or contact our support team directly. We do not use your data for any marketing activity without your prior agreement. Your withdrawal of consent will be actioned promptly and confirmed to you in writing.
Who We Share Your Data With
7877 does not sell your personal data to any third party, full stop. We only share your information in the limited circumstances described below, and always with appropriate safeguards in place.
Payment Processors
To facilitate deposits and withdrawals in Philippine pesos, we work with licensed payment processing partners who handle the technical side of financial transactions. These partners receive only the transaction data necessary to complete the payment — they do not have access to your full account profile, gameplay history, or any data beyond what is strictly needed for the transaction. All payment partners are contractually required to maintain confidentiality and to process data only for the specified purpose. We select partners with strong security credentials and regularly review their data handling practices. No financial data is shared with unauthorised third parties under any circumstances.
Regulatory and Legal Authorities
We may be required by law to share certain information with government agencies, regulatory bodies, or law enforcement authorities in the Philippines. This includes situations involving the investigation of fraud, money laundering, or other criminal activity, as well as responses to valid legal orders or court requirements. In all such cases, we disclose only the minimum information required to satisfy the legal obligation and will inform you of the disclosure where we are legally permitted to do so. We do not volunteer information to authorities beyond what is legally required. Our compliance team reviews every such request carefully before any data is released.
Platform Service Providers
We use a small number of trusted technology providers to help operate the platform — for example, hosting infrastructure, security monitoring, and customer support tooling. These providers may process some of your data as part of delivering their services to us, but they act strictly as data processors under our instruction and are not permitted to use your data for their own purposes. Each provider is subject to a data processing agreement that sets out their obligations and our expectations regarding data protection. We regularly review which providers have access to personal data and minimise that access wherever possible. If you have questions about specific providers, you are welcome to contact us at [email protected].
Questions About Your Privacy?
Our support team is ready to help with any data request or privacy concern. You can also explore our FAQ for quick answers, or head to Responsible Gaming for player protection tools.